Tuesday, September 25, 2012

Uncovering the Mystery of Maintenance

Maybe you’ve invited a service technician to your home before (yes, we do think of this as “invited” because we’re glad to be chosen by you). But once he got there, you started hearing clicks and clanks and simple expressions like, “Hmmm.” So you start wondering, “What in the world is he doing?”
Well, I can sympathize. It isn’t fun to have a stranger in your home sort of doing his own thing, as if you don’t need to be involved. That’s why our techs explain what they’re going to do, and then when they’re done, explain what they did. It takes the mystery out of maintenance. It reassures you about what’s taking place on a very important piece of equipment in your home.
Maintenance involves specific steps, particular to the equipment. In fact, we can tell you now what kinds of things are going to take place to save you energy, convenience and comfort.